Job Description

DSI Systems Inc., an authorized AT&T partner and premier Dallas-based sales enablement company, is looking for a highly skilled and experienced DOMO Data Architect to join our growing data and analytics team. You'll be responsible for the design, development, implementation, maintenance, and ongoing administration of our Domo platform. This role requires a deep understanding of Domo's capabilities, best practices for data integration and visualization, and strong administrative skills to ensure optimal performance, security, and user experience. You'll also play a key role in collaborating with our external Domo consultants to enhance our platform's capabilities.

This is an in-office position that will report to our location in Richardson, Texas.

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.

Key Responsibilities

Domo Architecture & Design:

• Design, develop, test, and maintain robust and scalable Domo solutions, including data pipelines, ETL processes, datasets, dashboards, and reports.
• Collaborate with stakeholders to understand business requirements and translate them into effective Domo solutions.
• Define and enforce Domo architectural standards, governance, and best practices.
• Research and recommend new Domo features and functionalities to enhance platform capabilities.

Data Integration & ETL:

• Design, develop, implement, and manage data connectors and ETL processes to ingest data from various sources into Domo (e.g., databases, APIs, flat files, cloud platforms).
• Optimize data flows for performance and efficiency.
• Work with data engineering teams and system administrators to ensure seamless data availability for Domo.
• Verify, validate and test incoming data for accuracy and completeness.

Collaboration & Support:

• Work closely with business stakeholders, data analysts, data engineers, and IT teams.
• Provide technical support and guidance to Domo users.
• Participate in cross-functional projects related to data and analytics initiatives.
• Act as a key point of contact between our internal team and our external Domo consultants, ensuring clear communication and alignment on project goals and technical specifications.
• Collaborate effectively with our consulting partners, leveraging their expertise to accelerate development, implement best practices, and troubleshoot complex issues.
• Verify, validate and test solutions proposed and implemented by consultants, ensuring they meet our internal standards and business requirements.
• Participate in joint planning sessions and knowledge transfer activities to maximize the value derived from our consulting engagements.

Domo Administration & Maintenance (as needed):

• Administer and manage the Domo instance, including user provisioning, security roles, data governance, and data source connections.
• Monitor Domo system performance, troubleshoot issues, and implement optimizations for efficiency and reliability.
• Manage Domo releases, upgrades, and patches.
• Develop and maintain documentation for Domo architecture, configurations, and administrative procedures.
• Ensure data quality, integrity, and security within the Domo environment.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related quantitative field.
• 5+ years of proven experience as a Domo Architect, Administrator, MajorDomo , or a similar role.
• Deep expertise in Domo platform capabilities, including:

• Data Connectors: Strong experience connecting to various data sources (SQL databases, APIs, cloud platforms like Azure, etc.).
• Magic ETL, MySQL, DataFlows: Proficiency in transforming and manipulating data within Domo.
• Beast Mode & Workbench: Advanced knowledge for calculated fields and data manipulation.
• Card Builder, Dashboard Design: Expertise in creating effective visualizations and dashboards.
• Admin Console: In-depth understanding of user management, security roles, governance, and system settings.
• Adrenaline Engine & Governance: Understanding of Domo's underlying architecture and data governance best practices.
• Domo Everywhere: Experience integrating dashboards, reports, and data insights directly into other applications, websites, or portals, for both internal and external users.

• Strong understanding of data warehousing concepts, ETL processes, and data modeling.
• Proficiency in SQLand Excel.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proven ability to collaborate effectively with external vendors or consultants.
• Domo certification(s) a plus.
• Preferred experience with other BI Tools (e.g., PowerBI, SSRS, Tableau)
• Preferred experience within the Telecommunications industry or Call Center operations

Benefits

• Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
• 401k Plan with employer matching
• Paid vacation, personal/sick days, and bereavement time
• Employee Profit Sharing Program
• 50% AT&T wireless discount
• Paid training
• Advancement opportunities, we prefer to promote from within!

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