AYS Inc is seeking a highly motivated and customer-oriented Email Support Specialist to join our team in California. As an Email Support Specialist, you will be responsible for providing exceptional customer service through email communication with our clients.
Key Responsibilities:
- Respond to customer inquiries and concerns via email in a timely and professional manner
- Provide accurate and helpful information to customers regarding our products and services
- Troubleshoot and resolve customer issues and complaints
- Escalate complex issues to the appropriate department or supervisor
- Maintain a high level of product knowledge to effectively assist customers
- Collaborate with other team members to ensure consistent and efficient customer service
- Meet or exceed performance metrics and goals
- Continuously identify and suggest improvements to enhance the customer experience
Qualifications:
- High School Diploma or equivalent; Bachelor's degree preferred
- 2+ years of experience in a customer service role, preferably in a fast-paced environment
- Excellent written and verbal communication skills
- Strong problem-solving and critical thinking skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Microsoft Office and email management systems
- Experience with CRM software is a plus
- Positive attitude and a passion for providing exceptional customer service
We offer competitive salary and benefits package, as well as opportunities for growth and development within the company. If you are a team player with a strong customer service background, we encourage you to apply for this exciting opportunity.
...**Support: ** There is strong support available in the clinic, the surgery center, and the hospital.**Technology:** We use Cerner for our electronic medical records (EMR).**New Graduates:** We are accepting new graduates who will be done with their training...
...condition as full-time employees, based on the number of hours worked in the pay period. This Job Control is listed Until Filled.... ...Under the general direction of the Supervising Psychiatric Social Worker, CF, the Clinical Social Worker (Health/CF) Safety, conducts assessments...
...the internship will help you stand apart from the crowd, and will be more than just a line on your resume. From day one as a paid intern with Enterprise, you'll learn what it takes to run a successful business and acquire highly marketable skills in management. Our...
At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique...
...Economic Development Services Manager Join the City of Oshkosh as an Economic Development Services Manager. Lead strategic initiatives in Community and Economic Development, overseeing professional staff and fostering public/private partnerships to drive economic growth...