Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...
The Internal Mortgage Originator is a mortgage origination position for PSECU’s Mortgage products. Schedule: Monday - Friday 8:00am - 4:00pm or 9:00am - 5:00pmIn this position, you will
• Consult with and advise borrowers on 1st Mortgage product options to educate and guide borrowers through the entire mortgage loan process from prequalification to closing. Display professionalism in dress attire when meeting members, realtors, etc. to promote PSECU.
• Use Credit Union Resources to: Handle incoming calls and emails into the mortgage origination call queue. Handle incoming live chats with members regarding mortgage inquiries. Qualify borrowers. Originate applications. Collect needed loan file documentation from borrowers. Submit loan files in a timely manner to be disclosed, underwritten, and approved. Review timelines, prequalification letter, estimated cost sheet, loan disclosure documents, conditional approval letter with conditions and CD with borrowers. Follow-up to keep realtors and borrowers informed throughout the loan process. Maintain communication with processors and underwriters for loan status and loan file gets cleared to close on time. Review pipelines to be sure all new loans are decisioned to meet RESPA compliance. Maintains an organized work area. Assists with on-the-job training of new employees in the unit. Assists with projects as assigned in support of Revenue Growth and Lending mission and objectives. Perform data entry and clerical/general office support work as assigned. Assist with testing of LOS upgrades or new products
• Maintain confidentiality, in particular with credit union account information, as well as other information designated as confidential.
• Resolve borrower/member problems professionally whether over the phone, in person or through correspondence. Recognize early signs of member disservice and staff related problems and convey concerns and or problems promptly to immediate supervisor.
• Other duties and responsibilities as assigned.
Qualifications:
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