Job Description

Job Description

We are seeking a detail-oriented Import & Export Operation Specialist to manage and oversee inbound logistics, shipment tracking, and customer support. This role requires strong organizational skills, a proactive approach to problem-solving, and the ability to thrive in a fast-paced environment. Bilingual proficiency in Korean and English is preferred.

Requirements

Key Responsibilities

• Manage inbound orders and shipments from customers and agents.
  
• Process shipping documents, perform data entry, and maintain accurate shipment records.
  
• Monitor, track, and update shipment statuses daily to ensure timely delivery.
  
• Provide excellent customer service by delivering real-time tracking updates and addressing client needs.
  
• Identify and resolve operational issues promptly, consulting with the team as needed.
  
• Monitor all cargo movements and generate reports for the direct manager.
  
• Collaborate with team members to ensure smooth operations and high customer satisfaction.
  

Qualifications

• 1–2 years of experience in inbound logistics or a related field (preferred).
  
• Bilingual proficiency in Korean and English (preferred).
  
• Excellent communication skills, both written and verbal.
  
• Strong attention to detail, analytical thinking, and problem-solving skills.
  
• Ability to adapt and perform effectively in a fast-paced work environment.
  
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  

Benefits

Benefits

• 100% employer-covered insurance: Medical (PPO), Dental, and Vision.
  
• Paid vacation.
  
• Lunch allowance.
  

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