As a Case Manager at Heritage Health Network (HHN), you will play a pivotal role in providing comprehensive care coordination for members through our Enhanced Care Management (ECM) program. Working as part of a multidisciplinary team, you will ensure our members receive culturally responsive, person-centered care tailored to address their diverse health and social needs.
This role combines remote work, in-office responsibilities, and field engagements, with work arrangements tailored to meet program and member needs.
Key Responsibilities:
Primary Point of Contact: Serve as the primary liaison for members, managing their care plans and ensuring seamless communication across the care team.
Care Plan Development: Collaborate with members, their families, and healthcare providers to create, implement, and regularly update personalized care plans.
Comprehensive Coordination: Work closely with other care managers, healthcare providers, and community resources to deliver integrated care and address social determinants of health.
Member Engagement: Provide education, guidance, and emotional support to members and their families to improve health outcomes and self-management skills.
Gap Identification: Identify gaps in care or services and collaborate with the ECM team to develop effective solutions.
Documentation: Maintain accurate, timely records of all interactions and services provided in compliance with HHN and ECM program requirements.
Team Collaboration: Offer guidance and support to other care team members, fostering a collaborative and cohesive approach to care.
Qualifications:
Experience: Experience in care management, particularly in community-based settings, preferably with knowledge of Medi-Cal benefits and ECM requirements.
Person-Centered Approach: Strong empathy, cultural competence, and commitment to providing individualized care.
Teamwork: Ability to work effectively within a multidisciplinary team environment.
Communication Skills: Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations.
Healthcare Knowledge: Understanding of healthcare systems, community resources, and regulations.
Mobility: Willingness to travel within Riverside and San Bernardino counties for home visits and community engagement.
Bilingual Skills: Preferred to effectively communicate and serve our diverse member populations.
Health Insurance: Eligible for medical, dental, and vision insurance from the first of the month following or coinciding with your start date.
Paid Time Off: Sick time, paid holidays, and vacation time to support work-life balance.
Compensation and Incentives: Competitive salary with annual merit increases and quarterly bonus opportunities.
Flexibility: Work-from-home options several days a week.
Professional Growth: Opportunities for career advancement and continued professional development.
Heritage Health Network offers a supportive community and opportunities for professional growth, aiming to enhance both patient and employee experiences. Join us in making a lasting impact on community health.
...founders and helps them build generational category-defining technology companies. Since launching its first fund in 2016, the firm has invested in some of the most successful technology startups of the past decade (e.g., SpaceX, OpenAI, Neuralink, Anthropic, xAI, etc.) and...
...Equal Employment Opportunity employer (EEO) Job Summary Driver Unloads Freight with a roller conveyor system or using roll cages... ...regulations while on the road. Requirements: Valid Class A CDL license Must be at least 21 years old Minimum 3 months experience...
About The Role High Acuity 6yr old femalepediatric patient with G-tube, Trach, and Vent Schedule: Full-time Case specific pay rate: $35-40(depending on experience) At Care Options for Kids, a pediatric home health care company providing one-on-one care in the...
...Description The Beach Company is searching for a dynamic Development Intern to join our summer internship program. Our Development Team is looking for a detail oriented, self-starter to support and assist our Development Managers and Associates. The Development Intern...
...Maintain accurate records of all maintenance and repair work performed.* Collaborate with team members to troubleshoot complex mechanical issues.* Operate forklifts as needed for moving parts and equipment within the shop.* Attend training classes and keep abreast...