Job Description

The iconic Waldorf Astoria property in New Orleans,  The Roosevelt , is seeking a Seasonal PT Pool Attendant to join the team!

The Seasonal Pool Attendant is responsible for maintaining a safe, clean, and welcoming pool environment while delivering exceptional guest service. This role supports daily pool operations, monitors pool conditions, and assists guests to ensure an enjoyable and relaxing experience throughout the season.

What will I be doing?

As a Seasonal Pool Attendant, you will be responsible for performing the following duties to the highest standards:

• Provide a high level of guest service by engaging with guests in a warm, friendly, and professional manner, anticipating needs and responding promptly to requests.

• Monitor pool area conditions, including water cleanliness, temperature, and overall safety, ensuring compliance with health and safety standards.

• Maintain constant vigilance to ensure the safety and well-being of all guests using the pool facilities.

• Respond calmly and effectively to guest concerns, incidents, or changing operational needs, communicating clearly with both guests and team members.

• Ensure pool furniture, towels, and amenities are clean, organized, and replenished as needed.

• Open and close the pool area according to established procedures, ensuring the space is guest-ready at all times.

• Maintain cleanliness of the pool deck, surrounding areas, and storage spaces throughout the shift.

• Assist guests with general pool-related inquiries and provide guidance on pool rules and safety expectations.

• Report any malfunctioning equipment, safety concerns, or maintenance issues promptly and follow through as needed.

• Ensure all job duties are performed using proper safety techniques to maintain a safe environment for both guests and team members.

• Support other departments when appropriate and assist with additional duties as assigned by management.

• Perform other reasonable tasks and special projects as directed by management.

• Management reserves the right to modify this job description at its discretion and without advance notice.

Team Member Benefits

When you join our team, you’ll enjoy a comprehensive benefits package, including:

• Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*
• Dental & Voluntary Insurance – SunLife*
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) – ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts – Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement
• Guild Education Program

* Medical/Dental coverage begins on the first of the month following 60 days of employment
** 401(k) eligibility begins after 90 days of employment; new hires are auto enrolled. 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its  global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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