Job Description

As a Senior Credit Analyst, you’ll play a vital role in protecting the company’s financial health by managing customer credit evaluations, accounts receivable, and collection activities. You’ll serve as a key liaison between finance, sales, and customer service—ensuring that credit risk is properly assessed, overdue accounts are resolved efficiently, and processes continuously improve. This is a high-impact role with visibility across departments and room for leadership growth.

Primary Responsibilities:

Credit & Collections Management

• Lead collection efforts for your assigned customer accounts, prioritizing timely recovery of past-due balances.
• Foster strong relationships with customers and internal partners (Sales, Customer Care) to support effective collections.
• Communicate aging issues and customer risk to Sales Leadership and escalate as needed.
• Recommend improvements to credit and collections platforms such as GETPAID and Qlik View.
• Maintain and refine credit policy documents, internal controls, and workflow procedures.
• Support shared services development and contribute to training and mentoring of junior team members.
• Act as a key contributor to the implementation of our new Infor M3 ERP system.

Credit Risk & Dispute Resolution

• Conduct formal reviews of customer credit limits annually or on request, ensuring decisions are supported by solid data.
• Review and approve new account requests and credit line changes submitted by team members before passing them to the Credit Manager.
• Monitor and address early warning signs of customer financial instability or payment trends.

Who You Are:

• Bachelor’s degree in Business, Finance, or Accounting.
• 5–7 years of experience in credit and collections, ideally within a manufacturing or construction-related business.
• Proficient in Microsoft Office tools; working knowledge of GETPAID, Qlik View, and Infor M3 is a plus.
• Bilingual in Spanish is preferred but not required.
• Strong communicator with the ability to collaborate across departments and handle conflict professionally.

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