EKPC is a leading cooperative dedicated to providing reliable, affordable, and sustainable energy solutions to the East Kentucky region. As a community-focused organization, we value innovation, excellence, and commitment to service in delivering power to our members. Job Overview: As a Live Chat Operator at EKPC, you will be a vital part of our customer engagement team, ensuring prompt and effective communication with our members. Your primary responsibilities include: Real-Time Member Interaction: Engage with members via live chat to address inquiries, provide information, and offer support on a wide range of topics related to our services. Technical Assistance: Provide immediate assistance for technical issues, guiding members through troubleshooting steps and ensuring a positive resolution. Information Delivery: Deliver accurate and up-to-date information regarding EKPC's services, programs, and energy-related initiatives. Problem Resolution: Efficiently resolve member issues within the live chat platform, escalating as needed, and ensuring seamless communication handovers if required. Documentation: Maintain detailed and accurate records of member interactions and resolutions within the live chat system. Member Education: Educate members on energy-saving practices, billing processes, and available resources through the live chat platform. Collaboration: Collaborate with cross-functional teams to continuously improve live chat processes, enhance member experience, and contribute to a positive work environment. Requirements: High school diploma or equivalent; additional education is a plus. Proven experience as a live chat operator or in a customer service role. Excellent written communication skills with the ability to convey technical information clearly. Familiarity with live chat systems and proficiency in multitasking during real-time interactions. Strong problem-solving skills and ability to adapt to a fast-paced environment. Commitment to delivering exceptional customer service. Join EKPC and become a key player in providing immediate and effective support to our members. Apply your communication skills and dedication to customer satisfaction in contributing to the energy solutions of East Kentucky.
...available. 6-month online course. A computer, internet and telephone are needed for this opportunity. Our Medical Billing... ...submission of medical claims. This position allows you to work remotely from your home office. Must have a high school diploma (or equivalent),...
...Overview HLK is looking for Art Director interns for our Summer 2026 Launchpad Internship Program. Sure, we want to work with talented people. Thats a given. But thats not all. We also want to work with talented people who are driven. Those who know that good...
...productivity and better understand the challenges our customers face Requirements What You Bring: ~1+ years of experience in sales, SDR/BDR role, or customer-facing environment~ Proven ability to thrive in a metrics-driven, high-activity sales environment ~...
...supervision of kitchen pastry section, and to participate in the food production. Ensures that the function provides the highest food... ...participate to ensure that Staff Handbook is adhered to at all times. Taste all products produced to assess quality Notifies Executive...
As a Commis Chef you are on the first rung of the ladder to becoming a great Chef. In most kitchens you will do food preparation work and basic cooking under the supervision of a Chef de Partie, rotating through sections. Responsibilities Active help with the preparation...